Recently I encountered one of the most damaging viruses I have seen since starting my business. A customer dropped of their computer complaining of a virus and that she could not open any of her documents. This new virus started appearing in September 2013. Once loaded on the computer, usually from an email attachment, the […]
Recently Microsoft announced that they will no longer be supporting Windows XP as of September 2014. This means they will no longer be releasing security updates through the Windows update service. You will still be able to use your computer after this date but will be unable to patch any security flaws that are found. […]
Recently a customer received a scam (phishing) email in their inbox. After having trouble filling out all the information requested they called me for help. I quickly told them that the email was a scam and to call Shaw and change their password. No company will ever contact you asking for any personal information or […]
I have been reading in the news lately that many computer users are using passwords that are too easy to guess. Often they are using the same password for multiple websites. This means that if one website gets hacked into, the hacker may try that same password on other popular websites. I recommend using a […]
Recently I have been dealing with many customers who have received fake phone calls from con artists claiming to work for Microsoft or other reputable companies saying their computers have been compromised, then offering help in return for credit card information and remote access to their computers. Once given access to the computer they may […]